POLICY

Please read the policy carefully before starting any order.​

​

BUSINESS HOURS

MON-FRI 3PM-9PM

SAT & SUN CLOSED

​

COMMUNICATION

THE BEST WAY TO REACH ME IS VIA CHAT ON MY WEBSITE OR ON THE FACEBOOK BUSINESS PAGE DURING BUSINESS HOURS.

Follow "Lexx Graphix".

​

TURNAROUND TIME

(expect a delay if the timeframe runs over a Sunday.)

PLEASE ALLOW:

• 8-72 HOURS FOR LOGOS, FLYER DESIGNS, ETC.

• 1-3 WEEKS FOR CUSTOM PACKAGES.

• 1-2 WEEKS FOR FLYER/CARD PRINTING.

• 10-14 BUSINESS DAYS FOR WEBSITE DESIGN & VIDEO GRAPHICS. 

​

​

Please note that Graphic Designing requires patience and you must allow me the time to work during the turnaround period of your order(s). During this time I may be difficult to reach or less responsive due to workloads so it is crucial to provide me with all of your details at the starting point.​

​

REVISION POLICY

• THERE IS 1 FREE REVISION ON MOST LOGOS AFTER THE FIRST PREVIEW. PLEASE MAKE YOUR CHANGES ACCORDINGLY.

• PLEASE PROOF READ & INCLUDE ALL OF YOUR INFORMATION.

• THERE ARE NO REVISIONS ON FREESTYLE LOGOS, FLYERS, OR ANY DIGITAL GRAPHICS OF THE SORT. 

• ONCE FILES ARE SENT THE DESIGN IS FINALIZED. THERE ARE NO REVISIONS. PLEASE PURCHASE A NEW DESIGN.

​

REFUND POLICY

FULL PAYMENT IS REQUIRED UPFRONT & THERE ARE NO REFUNDS. NO EXCEPTIONS. 

​

SHIPPING POLICY

• DIGITAL ITEMS ARE TRANSFERRED VIA EMAIL UPON COMPLETION OF FINAL PRODUCT(S).

• PHYSICAL ITEMS ARE SHIPPED OUT AND SHALL BE RECIEVED WITHIN 1-2 WEEKS. IF ITEMS ARE LOST, NEW ITEMS WILL BE RESHIPPED.

​

OTHER POLICY INFO

• PRICES ARE NOT NEGOTIABLE.​

• LOGO FILES ARE SENT IN JPEG & PNG FORMAT ONLY.

• I DO NOT ILLUSTRATE CARTOONS/DRAWINGS AT THE MOMENT.

• IRREVERENT BEHAVIOR WILL RESULT IN PERMANENT TERMINATION OF SERVICES.

​

PRICES & FEES

VIEW THE SHOP PAGE FOR ALL PRODUCTS, PRICING & DESCRIPTIONS​.

CLICK HERE: SHOP PAGE.

​

​